Thank you for shopping at VORLIANTHIS. We value your satisfaction and strive to offer the best shopping experience possible. If you are not entirely satisfied with your purchase, we're here to help.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, please visit our Contact Us page at www.vorlianthis.com/contact or reach out to our customer service team at [email protected].
Some items are non-refundable and non-exchangeable. These include:
We reserve the right to refuse or deny any return requests that do not comply with our policy, and the final decision will be at our discretion.
Thank you for choosing VORLIANTHIS. We look forward to serving you again.